The concept of IT-Com call center is commitment to communicator quality.
We pursue a high quality and efficiency and execute the following approach.
Introduction training (new figure training), follow-up training, official position training and human resource development according to different level
We are setting the benchmark for knowledge, communication skill, education, PC ability and employee evaluation.
We find out problems with multidisciplinary monitor system and try to clear up these problems.
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Regarding the management in call center, further marking ability and project proposal ability will be requested as well as quality and efficiency in the future.
