IT-ComƒgƒsƒbƒNƒXi‰pŒêj http://www.itcom21.com/en/ en Copyright 2008 Fri, 04 Apr 2008 15:10:34 +0900 http://www.sixapart.com/movabletype/ http://www.rssboard.org/rss-specification The initiation ceremony of the year 2008 was held. http://www.itcom21.com/en/topics/2008/04/the-initiation-ceremony-of-the.html http://www.itcom21.com/en/topics/2008/04/the-initiation-ceremony-of-the.html TOPICS Fri, 04 Apr 2008 15:10:34 +0900 Homepage renewal notice http://www.itcom21.com/en/topics/2008/03/homepage-renewal-notice.html http://www.itcom21.com/en/topics/2008/03/homepage-renewal-notice.html TOPICS Sat, 01 Mar 2008 15:11:30 +0900 The rest room at the Sapporo center is refurnished = complete separation of smoking and non-smoking areas. http://www.itcom21.com/en/topics/2008/02/the-rest-room-at-the-sapporo-c.html http://www.itcom21.com/en/topics/2008/02/the-rest-room-at-the-sapporo-c.html TOPICS Fri, 01 Feb 2008 15:12:46 +0900 Investment control, period rental service, and Outdoor selling service with our own system. = IT-Com(Japanese economic Newspaper) http://www.itcom21.com/en/topics/2008/01/investment-control-period-rent.html http://www.itcom21.com/en/topics/2008/01/investment-control-period-rent.html TOPICS Tue, 29 Jan 2008 15:13:55 +0900 Introduction from call center net, decrease cost to 1/3 = (Japanese economic Newspaper) http://www.itcom21.com/en/topics/2007/12/introduction-from-call-center.html http://www.itcom21.com/en/topics/2007/12/introduction-from-call-center.html TOPICS Thu, 20 Dec 2007 15:16:20 +0900 Application of call center IT = IT-Communications (Hokkaido Newspaper) http://www.itcom21.com/en/topics/2007/12/application-of-call-center-it.html http://www.itcom21.com/en/topics/2007/12/application-of-call-center-it.html TOPICS Thu, 20 Dec 2007 15:14:47 +0900 The following books are produced and published by our company,'Private Information Protection Law hand book' 'Regarding basic skill of compliance and SOX law of Japanese version''PBX&CTI system that was developed by our own company - a call center service [Private Information Protection Law hand book]


This book explains simply the Private Information Protection Law hand book.  Many points were to be checked and the Q&A for entrepreneur's obligations and correspondence methods were edited in this book. It can be widely used by not only the new employees but also the manager in charge of special fields work.




[Regarding basic skill of compliance and SOX law of Japanese version]


This book describes the meaning and the legal background of the compliance. It also gives advice on related legislation to be considered about the training of employees on compliance business. Furthermore, it provides the basic information regarding the internal management and legislation of Financial Instruments and Exchange Law (Japanese version SOX law) which was approved in June, 2005. This law regulates public companies and their corporations in adopting consolidated accounting.



[PBX&CTI system that was developed by our own company - a call center service agency]


This book introduces the advanced call center function, a function which involved installing our company's ACD switchboard, out-bound calls system, customers' data base, synchronizing CTI system, the calling and receiving system and so on. These basic systems are indispensable to the management of a call center business.]]> http://www.itcom21.com/en/topics/2007/10/post-1.html http://www.itcom21.com/en/topics/2007/10/post-1.html TOPICS Fri, 26 Oct 2007 20:28:30 +0900 Changing from agent to regular member, improving the established rate and specialty range. = IT-Com (Japanese information industry newspaper) ]]> http://www.itcom21.com/en/topics/2007/09/changing-from-agent-to-regular.html http://www.itcom21.com/en/topics/2007/09/changing-from-agent-to-regular.html TOPICS Mon, 17 Sep 2007 15:17:34 +0900 Develop our own call center business = IT-Communications (Japanese information industry newspaper) http://www.itcom21.com/en/topics/2007/09/develop-our-own-call-center-bu.html http://www.itcom21.com/en/topics/2007/09/develop-our-own-call-center-bu.html TOPICS Mon, 10 Sep 2007 15:19:03 +0900 Entrust the central business from Proto-corporation = IT-Com (Japanese economical industry newspaper) http://www.itcom21.com/en/topics/2004/06/entrust-the-central-business-f.html http://www.itcom21.com/en/topics/2004/06/entrust-the-central-business-f.html TOPICS Tue, 01 Jun 2004 15:20:01 +0900 Entrust the used car site = IT-Com (Japanese economic newspaper) http://www.itcom21.com/en/topics/2004/05/entrust-the-used-car-site-itco.html http://www.itcom21.com/en/topics/2004/05/entrust-the-used-car-site-itco.html TOPICS Sat, 29 May 2004 15:20:51 +0900 Corporate by call center business = IT-Communications (Nikkan industry newspaper) http://www.itcom21.com/en/topics/2004/05/corporate-by-call-center-busin.html http://www.itcom21.com/en/topics/2004/05/corporate-by-call-center-busin.html TOPICS Thu, 27 May 2004 15:21:45 +0900 Becomes efficient for complaints, Fast searching by key word = IT-Com (Japanese economical circulation newspaper) http://www.itcom21.com/en/topics/2003/08/becomes-efficient-for-complain.html http://www.itcom21.com/en/topics/2003/08/becomes-efficient-for-complain.html TOPICS Tue, 19 Aug 2003 15:22:36 +0900 Key word recognition, Efficient telephone response = IT-Com Hokudai soft development (Japanese economic newspaper) http://www.itcom21.com/en/topics/2003/08/key-word-recognition-efficient.html http://www.itcom21.com/en/topics/2003/08/key-word-recognition-efficient.html TOPICS Fri, 15 Aug 2003 15:23:37 +0900 News of vacancies in hotels and restaurants by telephone = Rattan travel (Japanese economic newspaper) http://www.itcom21.com/en/topics/2003/02/new-of-vacancies-in-hotels-and.html http://www.itcom21.com/en/topics/2003/02/new-of-vacancies-in-hotels-and.html TOPICS Tue, 04 Feb 2003 15:24:37 +0900