Call center concept
- The call centre concept IT is an absolutely excellent tool but not a concept. Our aim is to provide sincere customer service using IT and practical methods, with the customers` concerns always driving our actions. Commitment to "Communicator quality" is our call center concept.
Handling of personal information
- We have a`Personal Information Protection Management System`(PMS) under the privacy mark recognition standard to protect personal information. Therefore, all the employees strive towards full compliance to ensure appropriate compliance with our stated security commitment.
Proposal of marketing strategy
- A flexible, prompt correspondence is indispensable in the market that we are involved with, especially as the economic climate changes every day. We propose more effective systems for customer correspondence and customer management with our own system.
We expand our business by evaluating the customer's practical needs of our clients. This strategy allows us to provide additional value to our clients, and to support our clients.
Feature of service
- We achieved a mobile start-up of call center with our own PBX&CTI system.
-
The business opportunity was expanded.
-
It properly conforms to customizing a corporate individual client.
-
It is possible to keep the investment cost to a minimum to provide operation with high effect.
-
It is possible to correspond flexibly at the period of the consignment of business activities (season) and time zone (correspondence for 24 hours).
-
The regular member assuming the role of communicator is a feature of the tele-marketing industry.
-
High motivation is achieved.
-
Not only English, Chinese, Korean, and French,but also a special language (Portuguese etc.)is provided.
-
Central management maintains a high performance and cost-effectiveness through this multijob operation.
