[Private Information Protection Law hand book]
This book explains simply the Private Information Protection Law hand book. Many points were to be checked and the Q&A for entrepreneur's obligations and correspondence methods were edited in this book. It can be widely used by not only the new employees but also the manager in charge of special fields work.
[Regarding basic skill of compliance and SOX law of Japanese version]
This book describes the meaning and the legal background of the compliance. It also gives advice on related legislation to be considered about the training of employees on compliance business. Furthermore, it provides the basic information regarding the internal management and legislation of Financial Instruments and Exchange Law (Japanese version SOX law) which was approved in June, 2005. This law regulates public companies and their corporations in adopting consolidated accounting.
[PBX&CTI system that was developed by our own company - a call center service agency]
This book introduces the advanced call center function, a function which involved installing our company's ACD switchboard, out-bound calls system, customers' data base, synchronizing CTI system, the calling and receiving system and so on. These basic systems are indispensable to the management of a call center business.
